Frequently Asked Questions
We've created this page to answer some of the most common questions that dog owners have about our product. Our team is dedicated to providing you with the information you need to make the most of our tissue-style dispensing rolls. If you have any additional questions or concerns, please don't hesitate to contact us.
No Rip Poop Bags
Our No Rip Poop Bags are made from high-quality, thick materials that are designed to be puncture-resistant and tear-proof, making them the perfect choice for pet owners who want to avoid messy accidents. Additionally, our tissue-style dispensing makes it easy to grab a bag with just one hand, even when you're juggling other items like a coffee, umbrella, or keys.
Yes, we're committed to doing our part for the environment, so all of our paper cores and packaging are made from recycled materials. We believe that it's important to minimize our impact on the planet, and using recycled materials is just one small way that we can make a difference.
Each box of "No Rip Poop Bags" contains 120 bags. This should be enough to last most pet owners for several weeks or even months, depending on how often you take your dog for walks.
While our No Rip Poop Bags are unscented, we do love all things orange if you can't tell. So, if we do come out with a scented bag, can you guess what scent it might be? We'll leave that to your imagination. :-)
Yes! Our tissue-style dispensing makes it easy to grab a bag with just one hand. Simply reach into the dispenser and pull out a bag. The next bag will automatically pop up and be ready for use.
Our tissue-style dispensing system allows you to easily pull out one bag at a time, just like you would with a tissue. Each roll contains 15 separated and pre-torn bags, ensuring a smooth and hassle-free experience. Simply pull a bag with one hand and it will release effortlessly, making it easy to pick up after your dog without fumbling to rip the bags apart.
Yes, our No Rip Poop Bags are designed to fit all standard dispensers. You can continue using your favorite dispenser or choose a new one – our rolls will work seamlessly with any standard dispenser on the market.
Yes, while our No Rip Poop Bags are designed with dog owners in mind, they can also be used for other pets like cats. The strong, durable, and leak-proof bags are suitable for picking up any pet waste, ensuring a clean and eco-friendly solution for pet owners of all types.
Yes, No Rip Poop Bags are designed with clearly marked opening points, making it simple and quick to access the bags.
No, our No Rip Poop Bags are made from high-quality, durable materials designed to be puncture-resistant and tear-proof. We've worked closely with our manufacturers to ensure that the bags can withstand the challenges of picking up after your dog and always remain leak-proof and strong for pick ups of all sizes.
Returns
To initiate a return within the 15-day return window, please contact us at returns@norippoopbags.com with your receipt or proof of purchase. If your return is accepted, we'll provide you with a return shipping label and instructions on how and where to send your package. Remember, items must be unopened and in their original packaging to be eligible for return.
Unfortunately, we can only accept returns for unopened items in their original packaging within the 15-day return window. If your package has been opened or if it's been more than 15 days since you received your order, we won't be able to process a return. We encourage you to contact our customer support team if you have any concerns or issues with your order, and we'll do our best to help.
Once we've received and inspected your returned item, we'll notify you about the status of your refund. If approved, your refund will be processed within 10 business days and credited back to your original payment method. Keep in mind that it might take additional time for your bank or credit card company to process and post the refund.
Shipping
We offer a variety of shipping options to cater to our customers' needs. You can choose from standard, expedited, and express shipping. Standard shipping typically takes 3-7 business days, while expedited shipping takes 2-4 business days. If you need your "No Rip Poop Bags" sooner, you can opt for express shipping, which usually takes 1-2 business days.
Shipping costs vary depending on the shipping option you choose and your location. The cost will be calculated at checkout, and you'll be able to review the total before you complete your purchase. Keep an eye out for special promotions, as we occasionally offer free shipping or discounted rates. If you haven't subscribed to our newsletter, The Fetch, doing so will earn you 10% off your next order.
Absolutely! Once your order has been processed and shipped, we'll send you a confirmation email with a tracking number. You can use this number to track your shipment and stay updated on its delivery status.
Yes, we are happy to ship our No Rip Poop Bags to pet owners around the world. International shipping rates and delivery times will vary depending on your location. Please be aware that customs fees, import taxes, and other charges may apply, and these are the responsibility of the customer.
If you receive a damaged package or find that the product is defective, please contact our customer support team as soon as possible. We'll work with you to resolve the issue, whether it's sending a replacement or issuing a refund. Our goal is to ensure that every customer is satisfied with their purchase.